Bike MS

National MS Society, Central Pennsylvania Chapter

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Frequently Asked Questions

1. How do I turn in donations?
Please do not mail in cash contributions. You can write out a personal check for any cash you receive. To turn in your contribution, you can mail or drop off your donations* at the chapter office:

National MS Society
Central PA Chapter
2040 Linglestown Road, Suite 104
Harrisburg, PA 17110

*Checks should be made out to the National MS Society. Please put your name on the memo line of each check.

2. Can I use FedEx, UPS or Certified Mail to turn in my donations? Yes, at your discretion, you may use the above methods to turn in your donations. Please use the chapter office address:

National MS Society
Central PA Chapter
2040 Linglestown Road, Suite 104
Harrisburg, PA 17110

3. What if my donors need a receipt? Sponsors who make an online donation via our website will receive an e-mail confirmation that can be used for tax purposes. Offline check or credit card contributions that are received and made out to the National MS Society for $100 or more will receive a thank you letter from us that can be used for tax purposes. You can request receipts for other contributions by emailing

4. How do I split gifts between multiple riders? We are happy to split donations between multiple riders; however, each rider must be registered at the time the donation is received, and designation (amount and participant info) must be included with the donation at the time it is mailed or turned in.

5. Can my matching gift be used for next year’s Bike Ride? No, matching gifts can only applied to the same year the contribution was credited. Matching contributions cannot be included in your minimum contribution.

6. I mailed a donation to the National MS Society but it’s not listed on my pledge list. Please allow 10-15 business days for processing. If the donation does not appear after 15 business days, please contact us at 1-800-227-2108 or

7. What can I do to make sure my donations are credited to my account? Please make sure that your name is written in the memo line on all checks and/or include a note with your name and mailing address you used when you registered.

8. Can I send in donations for more than one cyclist in one envelope? Yes, but please be very specific as to how the donations should be credited. The more information you provide the faster we can process your donations.

9. Can I mail in cash? No, please don’t send in cash. For any cash donations you receive, please deposit the contribution into your checking account and send in a personal check. You can request receipts for cash contributions by emailing

10. What happens to the donations if I can no longer participate in the event? All registration fees and donations are non-returnable and non-transferable. Your donations allow the National MS Society to fund vital medical research and support over 6,100 local residents in the Central Pennsylvania area living with MS, regardless of your participation in the event.

11. How do I get a copy of your 501(c)(3) letter and/or tax id number? Please email to receive a copy of this letter.

12. Are donations tax deductible? All donations are tax deductible in the same calendar year your donation was processed to the extent allowed by law. Please work with your tax professional to determine what deductions you are eligible for.

13. Are registrations fees tax deductible? Registrations fees are not tax deductible.

14. Can I send a money order or cashier’s check? Yes, we accept money orders and cashier’s checks for donations and registration fees.

1. How do I register?
Click here to register online or call 1-800-227-2108.

2. What is the minimum donation required? All riders (team captains, team members and individual riders) are required to register and raise the minimum of $150 in donations.

3. Where do the funds from Bike MS go? Multiple sclerosis stops people from moving. We exist to make sure it doesn’t.
The National MS Society uses the funds raised through Bike MS to fuel medical research and provide more services than any other organization in the world. We help local people through essential direct services that empower and increase independence, including:
• Specialized MS clinics
• Education and information
• Home/vehicle modifications
• Emergency financial assistance
• Medical supplies
• Home care
• Support groups
• Family programs

4. What happens if I register but do not reach the fundraising minimum? In order to participate in the ride, each cyclist must raise a minimum of $150 in donations prior to the event. If you have not met your fundraising minimum prior to the event. Contact our office by e-mail or call 1-800-227-2108 for fundraising assistance.

5. What if I want to fundraise but I don't want to participate? Will I still have access to these tools? Yes, you can register as a volunteer and have access to the same fundraising tools!

6. Will reaching certain fundraising levels qualify participants to receive incentives? Yes, cyclists and volunteers receive the same benefits and prizes. You can check out our prizes for this year when they are posted on our website.

7. Why is there a fundraising minimum? The primary goal of Bike MS is to raise funds to support people living with MS. By raising funds, you are helping the National MS Society support vital medical research and local programs for the 6,100 area residents in our chapter area.

8. How do I start my own team? It’s very simple! When you register, you will have the ability to start a team and serve as the team captain or join an existing team. If you opt to register as an individual, you may still create or join a team at any time before the event. To do so, please contact us. There is no additional cost to create or join a team but please keep in mind that each team member is responsible for the fundraising minimum.

9. Are there overnight accommodations? Yes. There are limited air-conditioned dorms at Gettysburg University. They will be offered on a first come first serve basis.  In addition to the dorm rooms, we are working with local Hotels to secure blocks of rooms for the weekend of bike MS.

10. What Support will be on the route? There will be a rest stop every 10 to 15 miles each day and support vehicles equipped with first aid and mechanical support on the routes at all times. If you need assistance let a volunteer know and they will find someone to help you.

11. What if I can’t finish riding? Bike MS: Mason-Dixon Challenge is a fully supported event. If you can’t seem to finish riding, there are Support and Gear (SAG) vehicles that roam the route and stop at all rest stops to pick up cyclists and their bikes to transport them to the finish line.

12. Are the roads closed to cyclists only? No, but safety is our number one concern and we do work with the local authorities in every community we ride through.

13. What are my training opportunities? Check our website for local training rides that can help you prepare!  You can also stop at your local bike shop to see when its next group ride will be.

14. My spouse/co-worker/family member doesn’t ride but wants to come support me at the event, what can they do? We need volunteers!  They can register to volunteer by registering on our webpage or by calling 1-800-227-2108

15. What kind of bike do you suggest I ride? You will need a bike with gears, at least a 10 speed. Road, Mountain and City bikes are fine. Be sure to have tires and brakes in good working order prior to bike MS day. We will have bike mechanics at the start finish and at certain rest stops as well.





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